Shipping Policy

At Valerya.online, we are committed to delivering your orders safely, efficiently, and in a timely manner. Please review our Shipping Policy below.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotions, or periods of high demand.

2. Shipping Time

Estimated delivery times generally range from 5–15 business days depending on the destination, shipping method selected, and carrier performance.

3. Shipping Costs

Shipping costs are calculated at checkout based on the delivery location, package size, and shipping method selected.

4. Tracking Information

Once your order has been shipped, a tracking number will be provided via email whenever available, allowing you to monitor the progress of your shipment.

5. Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs procedures, carrier issues, or other circumstances beyond our control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

7. Lost or Damaged Packages

If your package is lost, damaged, or arrives with visible issues, please contact us as soon as possible. We will work with the shipping carrier to investigate and resolve the matter.

8. International Shipping

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

9. Contact Us

For shipping-related questions, please contact us:
Email: Contact@Valerya.online
Phone: +1 (586) 544-1988

Effective Date: January 1, 2025